Flooding your showroom with more qualified buyers.
Tsunami is XDC’s Managed Live Call & Email Campaign Service designed to help dealerships generate more qualified sales, service, and warranty opportunities from the customer database they already have. Professional U.S.-based agents conduct real conversations with customers while coordinated email campaigns reinforce the message, drive engagement, and create actionable opportunities for the dealership team.
Dealerships have valuable opportunities sitting inside their existing customer database, but inconsistent follow-up, limited staffing, and aging CRM data can make it difficult to reach those customers at the right time. Tsunami combines live customer conversations with coordinated email campaigns to help dealerships generate more appointments, identify hot leads, uncover service opportunities, and drive more showroom traffic.
You Need Tsunami if...
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You want more qualified appointments without adding additional internal calling staff
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Your dealership has an aging or underutilized customer database
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Your team isn’t consistently following up with trade cycle, lost service, or other customer opportunities
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You want real conversations with customers, not automated calls or robocalls
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You need more sales, service, and warranty opportunities from your existing database
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You want coordinated live calling and email campaigns to increase customer engagement
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Your team needs detailed lead alerts, conversation notes, and call recordings for actionable follow-up
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All of the above
Generates Live Customer Conversations
Professional U.S.-based agents engage customers in real conversations designed to uncover sales, service, warranty, and appointment opportunities.
Combines Live Calls + Email Campaigns
Tsunami pairs live customer outreach with coordinated email campaigns to reinforce the message, increase engagement, and create multiple touchpoints throughout the campaign.
Delivers Actionable Outcomes From Every Conversation
Each customer conversation is designed to result in a clear outcome, including an appointment, hot lead, service opportunity, basic information request, or live call transfer.
Generates Detailed Lead Alerts & Call Recordings
Every actionable opportunity is delivered with customer information, conversation notes, call recordings when applicable, opportunity details, and recommended next steps.
Targets High-Value Customer Segments
Campaigns can target trade cycle customers, service-never-sold customers, lost service customers, and other audiences customized during the campaign strategy process.
Provides Weekly Performance Reporting & Optimization
Dealerships receive performance reporting, opportunity tracking, and ongoing campaign reviews to monitor results and optimize performance throughout the campaign.
Purpose-Built for Automotive Dealerships
Tsunami is designed around the sales, service, warranty, retention, and customer reactivation opportunities unique to automotive dealerships.
